Shipping
We ship internationally. All products are shipped from the UK and shipments are usually sent the same day (Monday to Friday), if the order is received before 1pm (UK time). If your order is received before 1pm but not shipped the same day, we'll email you to advise it will be shipped the next day.
If your shipping address is in the European Union and your order is over 150 euros, a separate invoice for VAT will be sent to you before your order is shipped. For orders under 150 euros, VAT is charged when you are checking out.
| Country | Method | Delivery Time* | Cost^ |
| United Kingdom | Standard | 1-3 working days for most major locations. Up to 5 working days for outlying destinations. | £4.49 |
| United Kingdom | Next Day** | Next Business Day - Order must be placed before 1pm UK time. Orders on Friday will be delivered on Monday | £8.65 |
| United Kingdom | Saturday delivery** | Up to 20kg. Order must be placed before 1pm UK time on Friday. Additional charges for orders over 20kg. | £20.00 |
| United Kingdom | Sunday delivery** | Up to 20kg. Order must be placed before 1pm UK time on Friday. Additional charges for orders over 20kg. | £27.00 |
|
USA & Canada Up to 5kg / 11 lb (up to approximately 25 meals) |
Standard | 5-10 working days | £10.00 |
|
USA & Canada 5-20kg / 11-44 lb (approximately 26-100 meals) |
Express | 4-7 working days | £15.00 |
|
Europe Zone 1: Austria, Belgium, Czechia, France, Germany, Luxembourg, Netherlands, Poland |
0 to 4.9kg 5 to 9.9kg 10 to 14.9kg 15 to 19.9kg 20kg+ |
5-10 working days |
£21.00 £23.00 £27.00 £30.00 Quote |
|
Europe Zone 2: Estonia, Hungary, Ireland, Italy, Latvia, Lithuania, Romania, Slovenia, Spain, Sweden |
0 to 4.9kg 5 to 9.9kg 10 to 14.9kg 15 to 19.9kg 20kg+ |
5-10 working days |
£24.00 £27.00 £30.00 £33.00 Quote |
|
Europe Zone 3: Bulgaria, Croatia, Cyprus, Denmark, Finland, Greece, Malta, Portugal, Slovakia |
0 to 4.9kg 5 to 9.9kg 10 to 14.9kg 15 to 19.9kg 20kg+ |
5-10 working days |
£26.00 £29.00 £32.00 £35.00 Quote |
|
Rest of Europe Albania, Bosnia and Herzegovina, Gibraltar, Iceland, Norway, Switzerland, Turkey |
Standard⁺⁺ | 5-10 working days | £14.99 |
|
Rest of Europe Albania, Bosnia and Herzegovina, Gibraltar, Iceland, Norway, Switzerland, Turkey |
Express |
5-10 working days |
The cost of shipping will be provided once the order is placed |
|
North and South America Argentina, Bermuda, Brazil, Cayman Islands, Chile, Colombia, Ecuador, Mexico |
Express | 5-7 working days | The cost of shipping will be provided once the order is placed |
|
Asia Pacific Australia, Brunei, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam |
Express | 5-7 working days | The cost of shipping will be provided once the order is placed |
|
Middle East and Africa Bahrain, Israel, Kuwait, Qatar, Saudi Arabia, South Africa, United Arab Emirates |
Express | 5-7 working days | The cost of shipping will be provided once the order is placed |
*Delivery time is an estimate only. When international orders reach the destination country, they may be subject to customs assessments which can cause delays beyond original delivery estimates. Weather and public holidays may also be a delaying factors.
**Next Day, Saturday and Sunday delivery is unavailable for some locations in the UK. See the shipping exclusion page for details.
^There may be additional shipping costs for heavy and/or oversize items or for large orders. If additional costs apply, we will inform you before your order is shipped.
⁺⁺For orders above 2kg, a shipping upgrade to express may be required. If additional costs apply, we will inform you before your order is shipped.
INTERNATIONAL ORDERS, INCLUDING TO THE EUROPEAN UNION, MAY BE SUBJECT TO TARIFFS, CUSTOMS DUTIES AND ASSOCIATED ASSESSMENTS. Please inquire locally. These fees may include Import Duties, Value Added Taxes (VAT), and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. Note: All orders are shipped from our warehouse in the UK.
Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.
